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Our Customer Service Center will be closed on July 4th for Independence Day.

We are currently experiencing longer than normal wait times for support requests. We appreciate your patience, and encourage you to explore the resources we have available in the help center.

  1. Rad Power Bikes Help Center
  2. Maintenance and troubleshooting
  3. General ebike maintenance

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General ebike maintenance

  • Guard against rust, corrosion, and electrical damage
  • Basic bike and chain cleaning guide
  • Recommended tools for maintenance and repair
  • Bike maintenance guide
  • Bottom bracket cleaning guide
  • Glossary of terms
  • How to remove a stripped or stuck bolt
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