• New Owner Guide

    Thanks for choosing Rad Power Bikes! We have put together a couple of quick tips to help you ride Rad! To g...

  • Download My Owner's Manual or View Assembly Video

    Each ebike from Rad Power Bikes ships with an owner's manual. The most up-to-date manuals for ebikes sold i...

  • Receiving your Ebike Delivery

    As a consumer-direct company, our goal is to make the shipping process of your order as smooth as possible....

  • How Do I Create an Account or Check on an Order?

    A customer account allows current United States customers to track the shipping progress of a current order...

  • Adjust Your Bike for Comfort and Safety

    All ebikes by Rad Power Bikes are equipped with an adjustable seatpost, and most models come with an adjust...

  • Guard Against Rust, Corrosion, and Electrical Damage

    Ebikes by Rad Power Bikes are designed to be used and enjoyed in a variety of climates and conditions. As w...

  • Battery Charging Guide

    Follow the steps in this guide to learn how to charge, balance, and store your battery. How to Charge and...

  • Owner Tools

    Welcome to the Rad community!  Shipping Click HERE to learn about our shipping policies and what you can ...

  • Suspension Fork Adjustment Guide

    Most ebikes by Rad Power Bikes have a suspension fork at the front of the bike, which come equipped with ad...

  • Bedding-In New Brakes

    All bikes from Rad Power Bikes come equipped with disc brakes. Disc brake systems need to go through a brea...

  • Basic Battery Use

    Click a heading below to learn about how to use the battery keys, how to remove the battery, and how to che...

  • Bike Maintenance Guide

    As with any bike, ebikes require regular maintenance to stay safe and fun to ride. Click on a heading below...

  • Riding Within Your Ability: Off-Road, in Wet Weather, and on Hilly Terrain

    To have a safe and fun ride, it's important to take weather and terrain conditions into consideration when ...

  • Bike Security: Protecting Against Loss or Theft

    Click on a heading below to learn about how to protect your bike so you can keep riding Rad.  Lock up You...

  • Motor Operation Guide

    All Rad Power Bikes ebikes sold in North America are equipped with two ways for a rider to use power assist...