• New Owners Guide

    Thanks for choosing Rad Power Bikes! We have put together a couple of quick tips to help you ride Rad! Watc...

  • Download My Owner's Manual or View Assembly Video

    Each ebike from Rad Power Bikes ships with an owner's manual and a copy is available online for download.  ...

  • Shipping Details

    We're always working to ship your order as quickly as possible. Once your order is placed, you'll receive a...

  • Battery Charging Guide

    Follow this guide to learn how to charge, balance, and store your battery. Click the headings below for mor...

  • Frequently Asked Questions

    Bikes & Features Where can I compare all of the ebike models? Take a look at our Meet our Fleet page to s...

  • Owner Tools

    Welcome to the Rad community!  Shipping Click HERE to learn about our shipping policies and what you can ...

  • Suspension Fork Adjustment Guide

    Most ebikes by Rad Power Bikes have a suspension fork at the front of the bike, which come equipped with ad...

  • Basic Battery Use

    Click a heading below to learn about how to use the battery. Using the Battery Keys: Power On and Off The...

  • Getting Help

    We aim to provide all Rad Power Bikes customers with a delightful experience by sharing a variety of  resou...

  • Bike Maintenance Guide

    As with any bike, ebikes require regular maintenance to stay safe and fun to ride. Click on a heading below...

  • Riding Within Your Ability: Off-Road, in Wet Weather, and on Hilly Terrain

    To have a safe and fun ride, it's important to take weather and terrain conditions into consideration when ...

  • Bike Security: Protecting Against Loss or Theft

    Click on a heading below to learn about how to protect your bike so you can keep riding Rad. Lock up Your...

  • Motor Operation Guide

    All Rad Power Bikes ebikes sold in North America are equipped with two ways for a rider to use power assist...