General Maintenance
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Pedal Assist (PAS) Sensor Magnet Ring Replacement Guide
When the Pedal Assist Level is set to greater than 0 and a rider is pedaling, a magnet ring near the bottom...
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Troubleshoot a Bike that Won't Turn On
In the unlikely event that your bike won't turn on, this guide will help troubleshoot the issue so you can ...
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PAS Sensor Replacement Guide
The pedal assist (PAS) sensor is designed to be replaced in the unlikely event it is damaged or determined ...
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Basic Bike & Chain Cleaning Guide
As with all bikes, ebikes require regular cleaning to keep the drivetrain working well and to extend the li...
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Loose Brakes Adjustment Guide
Brake cables (and shifter cables) on all bikes stretch with use over time and need to be periodically tight...
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Shifter Replacement Guide
The shifter can be replaced in the unlikely event it is damaged or determined to be non-functional by Rad P...
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Brake Lever Replacement Guide
Follow this guide to replace a brake lever on your bike in the unlikely event it becomes damaged or determi...
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Throttle Replacement Guide
The throttle, when engaged by being twisted toward the rider, uses power assistance from the motor to prope...
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Changing a Flat
We have worked hard to provide Rad riders with high quality puncture resistant tires. Any bike tire, includ...
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Error 21 Troubleshooting Guide
An Error 21 on the LCD display often indicates a problem with the power going from the battery to the contr...
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Error 22 Troubleshooting Guide
An Error 22 on the LCD display often indicates a throttle issue. On an LED display, Pedal Assist Level "1" ...
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Error 23 Troubleshooting Guide
An Error 23 on the LCD display often indicates a problem with the motor phase wires. On an LED display, Ped...
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Error 24 Troubleshooting Guide
An Error 24 code on an LCD display often indicates a motor hall fault. On an LED display, Pedal Assist Leve...
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Error 25 Troubleshooting Guide
An Error 25 code on an LCD display often indicates a brake switch fault. On an LED display, the Pedal Assis...
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Front Wheel Removal Guide
All of our models have a front wheel that is easy to remove - without any tools! This helps make maintenanc...
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Battery Fuse Check Guide
If you have been instructed by Rad Power Bikes Product Support to complete a battery fuse check, this guide...
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Adjusting Noisy or Rubbing Brakes
With a brand new bike, a small amount of brake rubbing and noise can occur during the break-in period. Rubb...
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Derailleur Adjustment Guide
The derailleur is a bike component that moves the chain from one cog to another when the shifter is used wh...
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Brake Pad Replacement Guide
The mechanical disc brakes on your bike are a critical safety feature. Ensuring the brake pads have adequat...
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LCD Display Replacement Guide
The LCD display is designed to be replaced in the unlikely event it is determined to be damaged or non-func...