Company Info

There are several ways to contact Rad Power Bikes, which are listed on the page linked HERE and at the bott...

If you are looking to create an account with Rad Power Bikes or are having trouble accessing an existing ac...

Why are you changing your Refer a Friend program? Based on the feedback we have received from our commun...

We aim to provide all Rad Power Bikes customers with a delightful experience by sharing a variety of  resou...

We offer free test rides for all of our ebike models at our Seattle retail location 7 days per week! There ...

Rad Power Bikes is a consumer direct company and does not work with any dealers or retailers. We do offer a...

We currently accept the following payment options: Credit or debit card VISA MasterCard AMEX Discover A...

Due to the Supreme Court of the United States 2018 ruling of “South Dakota v. Wayfair, Inc.,” we are now re...

Lightly used ebikes are occasionally available for sale at each of our three retail locations: in Seattle, ...

We are unable to make any customizations or modifications to ebikes prior to shipment. This means we can't...

We currently offer financing for our customers in the US and Canada! For US customers, we offer financing a...

To register your bike(s), there are no steps necessary to register your bike(s) with us at Rad Power Bikes ...

We want to keep you in the loop with the latest information about your ebike, accessories, and more, and re...

Rad Power Bikes is committed to helping you keep your bike in safe, working order, and if something on your...

Ebikes by Rad Power Bikes arrive around 85% assembled and the components requiring assembly (with the excep...

Lightly used ebikes are occasionally available for sale at each of our three retail showrooms only (they ar...

Here at Rad Power Bikes, we are always working to improve, whether that be by improving our current models ...

Our Customer Support and Product Support teams are available: Every day of the week*: 9:00 am - 5:00 pm You...

Shipping to the lower 48 states is free for all of our bikes as well as any accessories purchased with a bi...

Our return policy can be found HERE* and is as follows. Order placed but not shipped are subject to a 10% p...

As a consumer-direct business, we sell our bikes at basically wholesale pricing year-round, so you can alwa...

Yes! Rad Power Bikes is expanding rapidly, so we do regularly have openings! Check out our current job open...

Rad Power Bikes is able to ship to the lower 48 states, Canada, and 28 European countries only. We do have ...