Before You Buy
Questions about shipping, returns, ebike fitting, choosing the right bike for you, and other FAQ.
Return Policy and other FAQ
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How to Request a Return
We hope you love your products as much as we do, but if it turns out that you need to submit a request to r...
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Frequently Asked Questions
Below is a list of the most common questions we receive from customers. Can't find what you're looking for?...
Ebike Fitting
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Choosing the Best Ebike for Your Lifestyle
Rad Power Bikes has designed ebikes for every style of rider. Finding a bike that fits your lifestyle - as ...
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Bike Fitting Guide
Bike fit is one of the most important things to consider when buying a bike. Read through this guide to see...
Shipping Information
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Shipping Details
We're always working to ship your order as quickly as possible. Once your order is placed, you'll receive a...