Before You Buy
Questions about shipping, returns, ebike fitting, choosing the right bike for you, and other FAQ.
Return Policy and other FAQ
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Buy Online, Pick Up In Store (BOPIS) FAQ
Who is eligible for this program? The initial launch in Canada will be available for all residents with...
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How do I change my order?
If you need to change the color of your bike, switch the accessories on your order, or if you ordered the w...
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Do you offer a hitch rack for my car?
Notice This article applies to ebikes sold in the USA only. If you are looking to take a road trip and wa...
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Does Rad Power Bikes Sell Accessories or Replacement Parts?
Yes! We want your bike to match your personality and riding style, so you can personalize your bike as you ...
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Does Rad Power Bikes Have a Refer a Friend Program?
Yes! Under our referral program, every time a new customer uses your unique code on their first ebike order...
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What Payment Methods Do You Accept, and Do You Offer Financing?
Payment Methods We accept debit or credit cards (Visa, MasterCard, AMEX, and Discover), Amazon Pay, and of ...
Ebike Fitting
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Choosing the Best Ebike for Your Lifestyle
Rad Power Bikes has designed ebikes for every style of rider. Finding a bike that fits your lifestyle - as ...
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Bike Fitting Guide
Bike fit is one of the most important things to consider when buying a bike. Read through this guide to see...
Shipping Information
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Shipping Details
We're always working to ship your order as quickly as possible. Once your order is placed, you'll receive a...
Commercial
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Ebikes for Business
Rad Power Bikes is revolutionizing the way people and goods move in the business world! With more power, c...