Before You Buy
Questions about shipping, returns, ebike fitting, choosing the right bike for you, and other FAQ.
Return Policy and other FAQ
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How do I change my order?
If you need to change the color of your bike, switch the accessories on your order, or if you ordered the w...
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Do you offer a hitch rack for my car?
Notice This article applies to ebikes sold in the USA only. If you are looking to take a road trip and wa...
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Does Rad Power Bikes Sell Accessories or Replacement Parts?
Yes! We want your bike to match your personality and riding style, so you can personalize your bike as you ...
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Does Rad Power Bikes Have a Refer a Friend Program?
Yes! Under our referral program, every time a new customer uses your unique code on their first ebike order...
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What Payment Methods Do You Accept, and Do You Offer Financing?
Payment Methods We accept debit or credit cards (Visa, MasterCard, AMEX, and Discover), Amazon Pay, and of ...
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Can I Mount a Water Bottle Holder Onto My Bike or Replace my Bike Seat?
Water Bottle Holder Most of our bikes have mounting points for a standard water bottle cage. The mounting p...
Ebike Fitting
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Choosing the Best Ebike for Your Lifestyle
Rad Power Bikes has designed ebikes for every style of rider. Finding a bike that fits your lifestyle - as ...
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Bike Fitting Guide
Bike fit is one of the most important things to consider when buying a bike. Read through this guide to see...
Shipping Information
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Shipping Details
We're always working to ship your order as quickly as possible. Once your order is placed, you'll receive a...
Commercial
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Ebikes for Business
Rad Power Bikes is revolutionizing the way people and goods move in the business world! With more power, c...