Before My Ebike Arrives

  • Shipping Details

    Shipping Time In-stock items typically ship within 2 business days* once the order is placed and delivery t...

  • Owner Tools

    Welcome to the Rad community!  Below, find tools that will help you along your journey of new ownership: ...

  • How do I view my tracking information?

    Getting Your Tracking Information When your bike ships, you will receive an automated email confirmation co...

  • Can I make special delivery instructions or requests?

    Any special requests or instructions for delivery will need to be coordinated and confirmed with FedEx. You...

  • Can I get expedited shipping on my bike?

    We do not offer expedited shipping, unfortunately. Any special requests or instructions for delivery will n...

After I Receive My Ebike

  • Download My Owner's Manual or View Assembly Video

    Each ebike from Rad Power Bikes ships with an owner's manual and a copy is available online for download.  ...

  • Battery Charging and Care

    The battery and charger that come with bikes by Rad Power Bikes are high quality and intelligent. When used...

  • Suspension Fork Adjustment

    Most ebikes by Rad Power Bikes have a suspension fork at the front of the bike, which come equipped with ad...

  • Rad Power Bikes Safety Video

    Before you ride, read the owner's manual carefully and familiarize yourself with your bike to ensure safe ...

  • 2019 RadRover Assembly

    Please take the time to closely familiarize yourself with the RadRover Owner’s Manual, instructional videos...

  • Pre-Ride Safety Checklist

    Prior to riding we recommend running through the following list of items to ensure the all components of th...

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