Troubleshooting
Error codes, noises, power issues, adjustments, maintenance tips, and general product support.
General Maintenance
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Bottom Bracket Cleaning Guide
The bottom bracket is the part of the frame located directly between the left and right cranks. The bottom ...
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Battery Tray Replacement Guide
The battery tray is where the battery locks onto the frame. The battery tray delivers power from the batter...
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PAS Sensor Replacement Guide
The PAS sensor can be replaced if instructed to do so by Rad Power Bikes Product Support. Watch the video a...
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How to Seat a Tire Bead
The tire bead is the edge of the tire that makes contact with the rim (shown below). The tire bead should a...
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Pedal Assist System (PAS) Troubleshooting Guide
All ebikes by Rad Power Bikes are equipped with a pedal assist system (PAS) that puts the power of the moto...
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Crank Replacement Guide
In the unlikely event the cranks on your bike are damaged or non-functioning, they can be replaced using th...
RadCity
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RadCity Wiring Harness Replacement Guide
The RadCity wiring harness runs through the downtube and connects various electrical components to the cont...
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RadCity Controller Replacement Guide
The RadCity controller can be replaced if you are instructed to do so by Rad Power Bikes Product Support. F...
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RadCity Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...
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RadCity Rear Wheel Removal Guide
This guide will show you how to remove and reinstall the rear wheel on a RadCity. The photos below show a 2...
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RadCity Step-Thru Wiring Harness Replacement Guide
The wiring harness connects various electrical components and can be replaced in the unlikely event it is d...
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RadCity Step-Thru Error 30 Troubleshooting Guide
A connector check should be performed if the LCD display shows an “Error 30” code. Checking that all connec...
RadMini
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2016/2017 RadMini Battery Fuse Replacement Guide
The 2016/2017 RadMini battery contains fuses that can be replaced if you have been instructed to do so by R...
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RadMini Wiring Harness Replacement Guide
The RadMini wiring harness can be replaced in the unlikely event it is damaged or determined to be non-func...
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RadMini Step-Thru Error 30 Troubleshooting Guide
In the unlikely event you see an error 30 message on your RadMini Step-Thru, you can perform a connector ch...
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Technical Bulletin: RadMini Stem Riser Clamp Bolt Tightening Guide
The video and instructions in this technical bulletin apply only to RadMini 4 and RadMini Step-Thru 2 bicyc...
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RadMini Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...
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RadMini Rear Wheel Removal Guide
The video and instructions below will show you how to remove and reinstall the rear wheel on a 2017 RadMini...
RadMission
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RadMission Chain Tensioner Replacement Guide
The RadMission chain tensioner can be replaced if instructed to do so by Rad Power Bikes Product Support. F...
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RadMission Headlight Replacement Guide
The RadMission headlight can be replaced if instructed to do so by Rad Power Bikes Product Support. The hea...
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RadMission Controller Replacement Guide
The RadMission controller can be replaced if instructed to do so by Rad Power Bikes Product Support. Follow...
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RadMission Wiring Harness Replacement Guide
The RadMission wiring harness connects various electrical components, runs through the downtube of the fram...
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RadMission Headset Adjustment Guide
The headset of your bike is located inside the headtube (the front of the bike frame) and allows the handle...
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RadMission Rear Wheel Removal Guide
This guide will show you how to remove and install a rear wheel on a RadMission. If you are not confident ...
RadRover
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RadRover Step-Thru Wiring Harness Replacement Guide
The RadRover Step-Thru wiring harness runs through the downtube and connects various electrical components ...
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RadRover Step-Thru Controller Replacement Guide
The RadRover Step-Thru controller can be replaced if instructed to do so by Rad Power Bikes Product Support...
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RadRover Step-Thru Communication Error Troubleshooting Guide
If your RadRover Step-Thru fails to power on or the LCD display shows an "Error 30," you can troubleshoot t...
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RadRover Handlebar Stem Replacement Guide
This article will show you (or your bike mechanic) how to replace the handlebar stem on your RadRover 5 and...
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RadRover Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...
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RadRover Wiring Harness Connector Check Guide
The wiring harness connects various electrical components on your bike. If instructed by Rad Power Bikes Pr...
RadRunner
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RadRunner Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...
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LED Display Replacement Guide
The RadRunner LED display can be replaced in the unlikely event it is damaged or determined to be non-funct...
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RadRunner Chain Tensioner Pulley Wheel Replacement Guide
In the unlikely event that the chain tensioner pulley wheels on your RadRunner are damaged or when they hav...
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RadRunner Controller Replacement Guide
The controller, known as the “brain” of the ebike, connects and controls all of the other electrical compon...
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RadRunner Wiring Harness Replacement Guide
The wiring harness connects various electrical components on the bike and can be replaced in the unlikely e...
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RadRunner Pedal Assist (PAS) Sensor Replacement Guide
The pedal assist (PAS) sensor is designed to be replaced in the unlikely event it is damaged or determined ...
RadWagon
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RadWagon 4 Kickstand Spring Replacement Guide
The RadWagon 4 kickstand springs can be replaced if needed after wearing out with normal use over time, or ...
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RadWagon 4 Handlebar Stem Adjustment Guide
The RadWagon 4 comes with an adjustable handlebar stem that can be adjusted to comfortably fit any rider. O...
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RadWagon Wiring Harness Replacement Guide
The wiring harness is a component made of wires that connects the electrical components on your ebike. On t...
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RadWagon 3 Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...
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RadWagon 4 Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...
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RadWagon Error 30 Troubleshooting Guide
To troubleshoot an "Error 30" message on a RadWagon, perform a connector check to ensure all connectors are...