Troubleshooting
Error codes, noises, power issues, adjustments, maintenance tips, and general product support.
General Maintenance
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Semi-Integrated Battery Lock Core Replacement
The battery lock core for bikes with semi-integrated batteries can be replaced if you are instructed to do ...
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Semi-Integrated Battery Mount Replacement
The battery mount for bikes with semi-integrated batteries can be replaced if you are instructed to do so b...
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Rad UI Display and Rad UI Remote Replacement Guide
Follow this guide to replace the Rad UI Display or Rad UI Remote on your bike in the unlikely event either...
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Troubleshoot a Bike that Won’t Turn On (bikes with semi-integrated battery)
In the unlikely event that your bike will not turn on, this guide will help you troubleshoot the issue so t...
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Semi-Integrated Battery Q&A
The information in this article applies to the semi-integrated battery that comes with some ebikes (e.g., t...
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Hydraulic Brake Replacement Guide
Follow this guide to replace the hydraulic brake components on your bike in the unlikely event one or more ...
RadCity
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RadCity 5 Plus Connector Check Guide
Checking the connectors and ensuring they are secure and undamaged can help diagnose electrical issues and ...
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RadCity 5 Plus Controller Replacement Guide
Follow this guide to replace the controller on your bike in the unlikely event the controller becomes damag...
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RadRover 6 Plus and RadCity 5 Plus Wiring Harness Replacement Guide
The wiring harness connects various electrical components on the bike and can be replaced in the unlikely e...
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RadCity Wiring Harness Replacement Guide
The RadCity wiring harness runs through the downtube and connects various electrical components to the cont...
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RadCity Controller Replacement Guide
The RadCity controller can be replaced if you are instructed to do so by Rad Power Bikes Product Support. W...
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RadCity Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...
RadExpand/RadMini
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RadExpand 5: Testing and securing stem/handlebar components
Some RadExpand 5 ebikes within the following serial number ranges may require additional tightening to pro...
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RadExpand and RadMini Step-Thru Frame Hinge Adjustment Guide
Over time and with normal use, the RadExpand and RadMini Step-Thru frame hinge quick release lever may loos...
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RadMini Frame Hinge Adjustment Guide
Over time and with normal use, the RadMini frame hinge quick release lever may loosen and need to be tighte...
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2016/2017 RadMini Battery Fuse Replacement Guide
The 2016/2017 RadMini battery contains fuses that can be replaced if you have been instructed to do so by R...
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RadMini Wiring Harness Replacement Guide
The RadMini wiring harness can be replaced in the unlikely event it is damaged or determined to be non-func...
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RadMini Step-Thru Error 30 Troubleshooting Guide
In the unlikely event you see an error 30 message on your RadMini Step-Thru, you can perform a connector ch...
RadMission
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RadMission Chain Tensioner Replacement Guide
The RadMission chain tensioner can be replaced if you are instructed to do so by Rad Power Bikes Product Su...
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RadMission Headlight Replacement Guide
The RadMission headlight can be replaced if instructed to do so by Rad Power Bikes Product Support. The hea...
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RadMission Controller Replacement Guide
The RadMission controller can be replaced if instructed to do so by Rad Power Bikes Product Support. Follow...
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RadMission Wiring Harness Replacement Guide
The RadMission wiring harness connects various electrical components, runs through the downtube of the fram...
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RadMission Headset Adjustment Guide
The headset of your bike is located inside the headtube (the front of the bike frame) and allows the handle...
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RadMission Rear Wheel Removal Guide
This guide will show you how to remove and install a rear wheel on a RadMission. If you are not confident ...
RadRover
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RadRover 6 Plus Controller Replacement Guide
Follow this guide to replace the controller on your bike in the unlikely event the controller becomes damag...
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RadRover 6 Plus Connector Check Guide
Checking the connectors and ensuring they are secure and undamaged can help diagnose electrical issues and ...
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RadRover 5 Controller Replacement Guide
The RadRover 5 controller can be replaced if you are instructed to do so by Rad Power Bikes Product Support...
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RadRover Step-Thru Wiring Harness Replacement Guide
The RadRover Step-Thru wiring harness runs through the downtube and connects various electrical components ...
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RadRover Step-Thru Controller Replacement Guide
The RadRover Step-Thru controller can be replaced if you are instructed to do so by Rad Power Bikes Product...
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RadRover Step-Thru Communication Error Troubleshooting Guide
If your RadRover Step-Thru fails to power on or the LCD display shows an "Error 30," you can troubleshoot t...
RadRunner
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RadRunner Chain Tensioner Replacement Guide
The RadRunner chain tensioner can be replaced if you are instructed to do so by Rad Power Bikes Product Sup...
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RadRunner Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...
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LED Display Replacement Guide
The LED display on a RadMission and RadRunner can be replaced in the unlikely event it is damaged or determ...
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RadRunner Chain Tensioner Pulley Wheel Replacement Guide
In the unlikely event that the chain tensioner pulley wheels on your RadRunner are damaged or when they hav...
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RadRunner Controller Replacement Guide
The controller, known as the “brain” of the ebike, connects and controls all of the other electrical compon...
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RadRunner Wiring Harness Replacement Guide
The wiring harness connects various electrical components on the bike and can be replaced in the unlikely e...
RadWagon
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RadWagon 4 Controller Replacement Guide
The RadWagon 4 controller can be replaced if you are instructed to do so by Rad Power Bikes Product Support...
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RadWagon 4 Kickstand Spring Replacement Guide
The RadWagon 4 kickstand springs can be replaced if needed after wearing out with normal use over time, or ...
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RadWagon 4 Handlebar Stem Adjustment Guide
The RadWagon 4 comes with an adjustable handlebar stem that can be adjusted to comfortably fit any rider. O...
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RadWagon Wiring Harness Replacement Guide
The wiring harness is a component made of wires that connects the electrical components on your ebike. On t...
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RadWagon 3 Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...
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RadWagon 4 Headset Adjustment Guide
The headset of your bike is located inside the headtube and allows the fork steering column and front wheel...