Learn more about our policies, services, and general company info.
What Is the Warranty? Every bike is covered under our manufacturer's one-year limited warranty for the orig...
How do I contact Rad Power Bikes?
There are several ways to contact Rad Power Bikes, which are listed on the page linked HERE and at the bott...
Refer a Friend Terms for Qualification
Advocate: an existing ebike owner who shares their referral link encouraging people to purchase an ebike. F...
Refer a Friend Program FAQs
Why are you changing your Refer a Friend program? Based on the feedback we have received from our community...
Need help with your ebike from Rad Power Bikes? You have several options! If you do not have the experienc...
Where can I test ride a bike?
We offer free test rides for all of our ebike models at our Seattle retail location 7 days per week! There ...