Learn more about our policies, services, and general company info.
What Is the Warranty? Every bike sold in North America is covered under our manufacturer's one-year limited...
How do I contact Rad Power Bikes?
There are several ways to contact Rad Power Bikes, which are listed on the page linked HERE and at the bott...
Refer a Friend Program FAQs
Why are you changing your Refer a Friend program? Based on the feedback we have received from our commun...
Need help with your ebike from Rad Power Bikes? You have several options! If you do not have the experienc...
Where can I test ride a bike?
We offer free test rides for all of our ebike models at our Seattle retail location 7 days per week! There ...
Can I offer rentals using ebikes from Rad Power Bikes?
Rad Power Bikes is a consumer direct company and does not work with any dealers or retailers. We do offer a...