Learn more about our policies, services, and general company info.
What Is the Warranty? Every bike sold in North America is covered under our manufacturer's one-year limited...
How do I contact Rad Power Bikes?
There are several ways to contact Rad Power Bikes, which are listed on the page linked HERE and at the bott...
How do I create or log into an account, check on an order, or subscribe/unsubscribe?
If you are looking to create an account with Rad Power Bikes or are having trouble accessing an existing ac...
Refer a Friend Program FAQs
Why are you changing your Refer a Friend program? Based on the feedback we have received from our commun...
We aim to provide all Rad Power Bikes customers with a delightful experience by sharing a variety of resou...
Where can I test ride a bike?
We offer free test rides for all of our ebike models at our Seattle retail location 7 days per week! There ...