Company Info

  • Warranty Details

    What Is the Warranty? Every bike sold in North America is covered under our manufacturer's one-year limited...

  • How do I contact Rad Power Bikes?

    There are several ways to contact Rad Power Bikes, which are listed on the page linked HERE and at the bott...

  • How do I create or log into an account, check on an order, or subscribe/unsubscribe?

    If you are looking to create an account with Rad Power Bikes or are having trouble accessing an existing ac...

  • Refer a Friend Program FAQs

    Why are you changing your Refer a Friend program? Based on the feedback we have received from our commun...

  • Getting Help

    We aim to provide all Rad Power Bikes customers with a delightful experience by sharing a variety of  resou...

  • Where can I test ride a bike?

    We offer free test rides for all of our ebike models at our Seattle retail location 7 days per week! There ...

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