Owner Tools

Welcome to the Rad community! 

Shipping

Click HERE to learn about our shipping policies and what you can expect once your bike is shipped. 

Ebike Assembly & Manuals

A list of assembly videos and manuals can be found in the article "Download My Owner's Manual or View Assembly Video."

New Owners Guide

Check out our New Owners Guide HERE to learn how to use your bike and view the Pre-Ride Safety Checklist.

Accessory Installation

Click a link below to find the installation instructions for an accessory.

Front Rack

Deckhand

Caboose

Baskets and Platforms

RadRover Full Fenders

RadMini Full Fenders

RadRunner Full Fenders

RadRover Rear Rack

RadMini Rear Rack

RadRunner Passenger Package

Contact Us

Click HERE to learn how you can contact us! We're always happy to answer any questions you may have!

Refer a Friend Program

Click HERE to see how you can get rewarded for telling people about your new ebike!

Bike Maintenance

Like with any bike (electric or not), you will be required to do some routine maintenance to your new ebike to ensure it runs well for years to come. This means periodic adjustments, replacing worn components, and keeping the bike clean.

Check out the information HERE to see how you can maintain your ebike to keep Riding Rad!