Before you ride, read the owner's manual carefully and familiarize yourself with your bike to ensure safe use. Assembly and first adjustment of your Rad Power Bike requires special tools and skills and it is recommended that this be completed by a certified bicycle mechanic. Model specific assembly videos and additional supplemental informational videos are also available on our Help Center and our team can assist with finding you a certified bicycle mechanic in your area or answer any questions regarding assembly.
Additionally, performing basic checks before each subsequent ride, and ensuring your bike is properly maintained throughout it's life are equally important in ensuring safe operation and to prolong the life of your bike.
Because it is impossible to anticipate every situation or condition which can occur while riding, this video makes no representations about the safe use of bicycles under all conditions. There are risks associated with the use of any bicycle which cannot be predicted or avoided, and which are the sole responsibility of the rider.
Please feel free to reach out to us using the information below with any questions, comments, or concerns whatsoever.
Our contact info is as follows:
Product Support: firstname.lastname@example.org
Phone: (800) 939-0310