It's important to know your ebike model number when ordering replacement parts and accessories or requesting service, but with so many models to choose from, it's easy to mistake which model you have. The best way to confirm your model number is to consult your Owner's Manual or original sales receipt, but if those are unavailable, use the tips below to help visually identify your model.
All ebikes from 2020 and onward have a badge printed on the frame with the model name and model number. This badge is either on the seat tube, or if an external battery is mounted on the seat tube, the badge will be located on the down tube.
Badge on seat tube
Badge on down tube
Legacy ebikes introduced prior to 2020 did not have model number badges, and the differences between models varied and may not be easy to identify. Use the pictures and links below to help identify your ebike's model year.
2015-2017 model year ebikes used the original battery that had a power button with a glowing blue light (left). The 2016/2017 RadMini had a unique battery that was designed to fit within the folding frame (center). And beginning with 2018 ebike models, the next generation key-activated battery became standard (right).
Original battery on 2015-2017 models
2016/2017 RadMini battery
Next generation battery on 2018 and later models
Head tube on 2015-2017 models
Head tube on 2018-2019 models