This best practices guide is not intended as a comprehensive use, service/repair, or maintenance manual. Although most reputable bike shops can assist with most repairs and maintenance, we have teamed up with velofix Mobile Bike Shops to create a nation-wide Authorized Service Network for our customers! Velofix also acts as a full-service bike shop that can do everything from fixing flats to tightening spokes, adjusting brakes to replacing chains, all direct to your door! You can check your zip code at the link above to see if you live within a Velofix service area. Certified local bike shops may also be able to refer you to classes, clinics, or literature on bicycling, service/repair or maintenance. Please also reach out to Rad Power Bikes here at any time with any questions that arise from your purchase and use of this product.
Our contact info is as follows:
Phone: (800) 939-0310
Sales/Tech Support Hours: Mon-Fri 9am-5pm PT
Seattle Store Hours: Mon-Fri 9am-5pm Sat-Sun 9am-3pm PT
Seattle Store Address: 2622 NW Market St, Seattle WA, 98107