We aim to provide all Rad Power Bikes customers with a delightful experience by sharing a variety of resources for bike maintenance and repair.
The electrical system doesn't require regular maintenance. If you find that you need help with your bike's electronics, contact us and we'll be sure to help you with repair or maintenance.
If you need help finding a reputable bike shop nearest you, contact Rad Power Bikes Product Support-- we are happy to assist you in finding a shop!
You can also check out velofix Mobile Bike Shops, a full-service mobile bike shop. Enter your zip code at the link above to see if you live within a velofix service area.
If you have an issue with an electrical component, the smart electrical system is designed to tell you what is wrong. In that case, the LCD display will show an error code and you can search our Help Center for a troubleshooting guide to help fix the issue, or you can contact us for more help. All of the electrical components are designed to be replaced if needed.
Replacement parts can be purchased HERE, or you can contact Rad Power Bikes Product Support to purchase replacement parts not available online.