- Cleaning: Pressure washers or hosing down of the bike voids the warranty. The bike should only be cleaned with a moist rag and non-corrosive biodegradable cleaners.
- Yearly maintenance checks: Your bike should be given a full tune-up by a professional bicycle mechanic on a yearly basis.
- Brake pads: Electric bikes travel at higher speeds and have more momentum because of the weight of the powered components, for this reason brake pads normally wear down faster than a traditional non-powered bike. Users must check brake pads regularly and replace whenever worn.
We have teamed up with velofix Mobile Bike Shops to create a nation-wide Authorized Service Network for our customers! Velofix acts as a full-service bike shop that can do everything from fixing flats to tightening spokes, adjusting brakes to replacing chains, all direct to your door! You can check to see if you live within a velofix service area by clicking the link above.