When you buy a bike from Rad Power Bikes, it is all yours and you can personalize or customize the bike however your heart desires. Our bikes use standard bike components with traditional sizing, so many aftermarket or third-party bike products should work on our bikes without issue.
Before replacing any of the components on ebikes by Rad Power Bikes with aftermarket products (such as a new chain, pedals, tubes, tires, cassette, etc.) we do recommend you contact our Rad Power Bikes Technical support first so we can give you insight into compatibility as well as if changing that particular component will impact your warranty.
We cannot give specific recommendations for any accessory or replacement part not found on our website as they have not been tested internally by our team. Ultimately, customizing your bike will be at your own risk, since aftermarket changes could create an unsafe riding situation and could void your warranty.
Should you need to replace a worn or damaged part of your ebike by Rad Power Bikes with another stock part, contact Rad Power Bikes Technical Support for assistance. We carry stock replacement parts for our customers and the replacement may even be covered under warranty!
If you have any questions, please contact Rad Power Bikes Technical Support by email to email@example.com or by phone to (800) 939-0310 x 2.
Rad Power Bikes cannot recommend any components that have not been tested internally for compatibility and verified as safe to use with ebikes by Rad Power Bikes.
If you do not have the experience, skill, and tools to replace, adjust, and maintain parts of/on your bike, Rad Power Bikes highly recommends having a certified, reputable bike mechanic replace, adjust, maintain, and ensure the bike is safe to ride.
When the useful life of a component is surpassed it can cause unexpected loss of function. This can result in serious injuries or even death. Therefore, pay attention to wear characteristics such as cracks, scratches, or changes in the color or operation of components which could indicate useful life has been exceeded. Worn components should be replaced immediately. If you are unfamiliar with regular maintenance, a certified, reputable bike mechanic should be consulted.