Can I customize/modify my bike before it ships?

We are unable to make any customizations or modifications to ebikes prior to shipment.

This means we can't do custom paint jobs, change wheel sizes, change handlebars, install accessories, or swap out any components. This enables us to ship most bikes within 5 business days and keep our prices as affordable as possible, meaning you can get a great bike quickly and for an awesome price!

Many third party, aftermarket bike components should be compatible with our bikes, so you are still able to customize your bike once you receive it. While we cannot recommend any part or accessory that we have not tested and verified as safe and compatible with our bikes, we are more than happy to provide our customers with measurements help you make your bike truly one of a kind!

For more information, contact Rad Power Bikes Customer Experience by email to or by phone to (800) 939-0310 x 1. 

 The replacement of original components or installation of third-party accessories or accessories from Rad Power Bikes not explicitly recommended for your bike model, is at your own risk. Using aftermarket accessories or components that have not been tested by Rad Power Bikes for safety and compatibility may void your warranty, create an unsafe riding condition, damage your bike by Rad Power Bikes, or result in serious injury, and even death.