What Is the Warranty?
Every bike is covered under our manufacturer's one-year all-inclusive warranty for the original owner against all manufacturing defects. Rad Power Bikes warrants this product, including all individual components, against defects in material or workmanship. Damage that occurs during shipping is also covered under warranty.
What Will We Do To Correct a Problem with Your Bike?
Any damaged components that are covered under warranty will be replaced completely free of charge. We will assist you in replacing any defective part. If our technical team feels the repairs should be addressed by a reputable bike shop, it is likely we will reimburse you for those charges as well.
What Is Not Covered?
Items that are classified as consumables (parts that are designed to wear out over time) are not covered under warranty. Parts such as tires, tubes, brake pads, chains, etc. are classified as consumables. We do carry all of these parts in-house, so you are able to purchase them directly from us.