What Is the Warranty?
Every bike sold in North America is covered under our manufacturer's one-year limited warranty for the original owner against all manufacturing defects. Rad Power Bikes warrants this product, including all individual components, against defects in material or workmanship.
What Will We Do To Correct a Problem with Your Bike?
Any damaged components that are covered under warranty will be replaced completely free of charge. We will assist you in replacing any defective part. If our Product Support team feels the repairs should be addressed by a reputable bike shop, it is likely we will reimburse you for those charges as well.
What Is Not Covered?
Items that are classified as consumables (parts designed to wear out over time) are not covered under warranty. Parts such as tires, tubes, brake pads, chains, batteries, spokes, etc. are classified as consumables. We do carry all of these parts in-house, so you are able to purchase them directly from us.